Return policy

Return Policy:

Products can be returned if postmarked within 30 days of receipte. Merchandise must be in excellent condition with all parts, accessories, and original packaging or have not been used. With our range of VieLight intranasal devices, we offer up to 90 days to returns but we will deduct the price of the intranasal applicator as this can not be re used unless the return is due to manufactorer error. You can find the price of each VieLight product nasal applicator for sale on the site. Customer is responsible for return shipping fees. If returned for any reason other than manufacturer’s error there will be a restocking fee of up to 10% but will be at the descrection of Health Smart Technology and if product is is in excerlent condition as describbed about may be less than 10% of the cost of the rpoduct. Please email us if you would like more information on this

For PER 2000 HD, Mini and Junior PEMF machines we offer money up to three months. The customer will contact us via email to inform us of the return. The customer will then pay for shipping to an address we will supply by return email. Once we have checked the machine for damage and deem it to be acceptable we will issue a refund to the customer minus a restocking fee as noted above. The cost of any applicator that is not sent back or is not reuseable or resaleable will be deducted. Health Smart Technology reserve all rights to refuse refund if the machine has been miss used, damaged or broken

Shipping and Delivery:

International customers are responsible for all import duties and taxes. Most products will be shipped directly from us in the UK. Where this is not always the case, such as witht he PER 2000 range of products, it will state this on the product page. In those cases products will be shipped directly from the manufacturer within 7 business days. Once shipped, allow 14 business days minimum for delivery. A signature may be required for delivery. Shipping fees are non-refundable.